TOLL FREE (800) 890-3121 LOCAL: (727) 755-0927 EMAIL 24/7: info@paylessrussia.com
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General Information
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Baggage information
Carry-On Allowance: 1 Bag + 1 Personal Item Each passenger is allowed to carry on one bag and one personal item such as a laptop bag, handbag, or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you. You must be able to lift your carry-on into the overhead storage without assistance. All carry-on bags must adhere to the following requirements: - Maximum Dimensions of Carry-on...
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Phone Numbers
  • Reservations:
      1 800 180 3838
Oneworld Partners


Children information
Do I need to reserve a seat for my infant? Infants under the age of 2 years, as of the last date of travel, cannot travel in their own seat and must be seated in an adult's lap. No baby/car seats or strollers are allowed in the aircraft cabin. No extra seats may be booked for infants, and infants do not qualify for a free baggage allowance. Only one lap child is allowed per adult. Will I pay for my infant to travel? Yes, a child up to two years old (24 months) is charged a fee of Rs....
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Code-share Partners
Pets` information
IndiGo does not permit the carriage of animals on its flights. Guide dogs for blind passengers are exempt from this rule, but any passenger traveling with a guide dog should contact the IndiGo call centre at 1 800 180 3838. Please note that guide dogs for the blind may not occupy any seat. The passenger is required to bring a moisture absorbent mat, and to place it under the guide dog. The guide dog should be properly trained, restrained, and muzzled.
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