FAQ
Do I need an email address in order to complete a booking on Payless Russia
We require that you provide an email address when completing a booking on Payless Russia in order for us to send you a booking confirmation and other correspondence related to your purchase.
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Is my personal and credit card information safe?
Payless Russia takes special effort to keep all your personal information, including your credit card numbers, secure.
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What is the refund policy of Payless Flights Inc.?
No show ticket has no value. Please cancel your reservation if there is a change in your travel plans by calling 800-890-3731 from 9 am – 6 pm EST Mon - Fri
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What is the time limit on changing a flight?
It depends on the airline and the type of fare.
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Do I have a seat assignment ?
At the time you make your reservation, Payless Russia sends your seating preference (any, aisle, or window) to the airline.
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What documents do I need to go through airport security?
Passengers must present a valid government issued photo ID, such as a driver's license or passport and an airline issued boarding pass.
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Why is more expensive to fly on weekends?
The majority of travelers hold jobs Mon – Fri working hours, and 2 weeks of paid vacation. If you have more than two weeks, you most likely have a job in a big company and you have been working there for a while. People are happy for every day they can squeeze and make their vacation longer.
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What is the minimum age for unaccompanied travelers?
6 years. Please check with the airline that you are traveling with.
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What if I typed in the wrong date?
If you typed in the wrong date, please contact us at 1800-890-3731 and if it is after business hours at 727-902-9316. Please keep in mind that your current fare may not be the same or available for the new dates you are requesting. We can void your ticket with no penalty within 24 hours of purchase. After 24 hours of purchase penalties of $ 250 per ticket applies.
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Overbooked flights. Refused boarding
During summer travel it is not uncommon for airlines to be overbooked. It is possible that some passengers will be denied boarding. What do you do in such case?
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Articles
Russian Winter Festival
The Russian Winter Festival is a cultural festival celebrated every year and is an unforgettable winter activity for tourists who chose to visit Russia this time of the year.
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St Petersburg metro starts announcements in English
St. Petersburg metro is the first Russian metro that started
to announce all information in English. Author:
to announce all information in English. Author:
First Courtyard By Marriott Opens In Siberia
Planning on a Russian trip to Siberia?Marriott International has opened its first hotel in Siberia, the 208-room Courtyard by Marriott Irkutsk City Center.
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Visa free countries for Russia
Holders of passports issued by the following countries are not required to obtain a visa prior to travel to Russia
